1. Introduction

Delta Force Group ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

Contact details (name, email address, phone number, postal address)
Company information (company name, job title, industry sector)
Communication records (emails, enquiry forms, call recordings)
Service-related data (site information, contract details)
Website usage data (cookies, IP addresses, browsing behaviour)

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide requested services
Manage contracts and service delivery
Communicate service updates and important information
Improve our services and website functionality
Comply with legal and regulatory obligations
Send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal information on the following legal bases: contract performance, legitimate interests (improving services, marketing to business contacts), legal obligations, and consent (where specifically requested).

5. Data Sharing

We may share your information with trusted third parties including: service delivery partners, IT system providers, professional advisors, and regulatory authorities where required by law. We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary for the purposes it was collected, or as required by law. Contract-related data is typically retained for 7 years after contract completion. Marketing data is retained until you withdraw consent.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Rectify inaccurate data
Erase your data (in certain circumstances)
Restrict or object to processing
Data portability
Withdraw consent
Lodge a complaint with the ICO

8. Cookies

Our website uses cookies to improve functionality and user experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

9. Contact Us

For privacy-related enquiries or to exercise your rights, please contact our Data Protection Officer at: dataprotection@deltaforcegroup.co.uk

Privacy Policy