Key Takeaways
- •Delta Force Group is now using Patly — a dedicated PAT testing software platform — to manage all portable appliance testing across our contracts.
- •Customers get digital certificates they can access online anytime — no chasing paperwork.
- •Automatic reminders when PAT testing is due or certificates are about to expire — so you never fall out of compliance.
- •Full appliance register with QR code verification — every tested item is tracked and auditable.
At Delta Force Group, we're always looking for ways to improve the service we deliver to our customers. That's why we've adopted Patly — a purpose-built PAT testing software platform — to manage portable appliance testing across all of our facilities management contracts.
This isn't just an internal process change. It directly benefits every customer who relies on us for PAT testing compliance. Here's what it means for you.
What Is Patly?
Patly is a UK-built, cloud-based PAT testing software platform designed specifically for portable appliance testing. It replaces paper records and spreadsheets with a fully digital system that covers everything from on-site testing through to certificate generation, appliance tracking, and automated reminders.
The platform is fully compliant with the IET Code of Practice 5th Edition, includes a built-in risk assessment calculator, and generates professional, branded certificates — all accessible online.
What This Means for Our Customers
By moving to Patly, we're giving our customers a significantly better experience when it comes to PAT testing compliance. Here's what you'll benefit from:
Digital Certificates Online
No more waiting for paper certificates or chasing emails. Your PAT testing certificates are generated instantly and available online. You can download, print, or share them whenever you need.
Customer Portal Access
You'll have access to a secure online portal where you can view all your tested appliances, check their status, see test results, and download certificates — all in one place.
Automatic Retest Reminders
Never miss a PAT test again. The system automatically sends reminders when your appliances are due for retesting or when certificates are about to expire — keeping you compliant without the admin.
QR Code Verification
Each tested appliance can be verified via QR code. Anyone — auditors, insurers, health and safety inspectors — can scan the code and instantly verify the certificate is genuine.
Full Compliance Trail
Every test result, risk assessment, and certificate is stored digitally with a complete audit trail. If you're ever inspected by the HSE or need evidence for insurance, it's all there.
Scheduled Testing Management
We can schedule and manage your PAT testing programme more efficiently, ensuring all appliances are tested on time and nothing falls through the cracks.
How It Works
The process is straightforward and designed to be as hands-off as possible for you:
We Test On-Site
Our engineers attend your premises with PAT testing equipment. Test results are recorded digitally in real time using Patly — no paper forms.
Certificates Generated Instantly
As soon as testing is complete, professional certificates are generated automatically — fully branded, IET 5th Edition compliant, and ready to download.
Access Your Portal
You receive access to your customer portal where you can view all tested appliances, their pass/fail status, risk ratings, and download certificates at any time.
Automatic Reminders
When retesting is due or a certificate is approaching its expiry, you'll receive automatic reminders — so you're always ahead of compliance deadlines.
Why We Chose Patly
We evaluated several PAT testing solutions before choosing Patly. The key reasons we selected it include:
- Purpose-built for PAT testing — not a generic field service tool adapted for PAT. Every feature is designed around the PAT testing workflow.
- IET 5th Edition compliant — the built-in risk assessment calculator follows the latest IET Code of Practice standards, including the 7-factor risk scoring model.
- Customer-facing portal — our clients can log in and see everything themselves, reducing admin queries and giving them control over their compliance data.
- GDPR compliant and UK-hosted — all data is stored securely in the UK with SSL encryption, meeting our data protection obligations.
- QR code certificate verification — anyone can scan a QR code to verify a certificate is genuine, which is invaluable for audits and inspections.
What Is PAT Testing?
Portable Appliance Testing (PAT) is the process of checking electrical appliances to ensure they are safe to use. Under the Electricity at Work Regulations 1989 and the Health and Safety at Work Act 1974, employers and duty holders have a legal obligation to ensure that electrical equipment is maintained and safe.
PAT testing involves a combination of visual inspection and electrical testing using specialist equipment. It applies to any portable electrical appliance — from kettles and monitors to power tools and extension leads. Regular testing helps prevent electrical fires, shocks, and injuries, and provides documented evidence of compliance.
Frequently Asked Questions
Do I need to do anything differently as a customer?
No. We handle everything. The only difference you'll notice is that your certificates are now digital, you have online portal access, and you'll receive automatic reminders when retesting is due.
How do I access my PAT testing certificates?
You'll receive a link to your customer portal where you can log in and view, download, or print all your certificates at any time.
Will I still get a physical certificate?
Digital certificates are the default, but we can arrange printed copies if required. The digital certificates are fully compliant and accepted by insurers and auditors.
How will I know when retesting is due?
The system sends automatic email reminders before your appliances are due for retesting. You'll also see upcoming and overdue tests flagged in your portal dashboard.
Can auditors or inspectors verify my certificates?
Yes. Each certificate includes a QR code that anyone can scan to verify its authenticity — no login required. This is particularly useful during HSE inspections or insurance audits.
Is the system compliant with the IET 5th Edition?
Yes. Patly is fully aligned with the IET Code of Practice for In-Service Inspection and Testing of Electrical Equipment (5th Edition), including risk-based retest intervals.
Need PAT Testing for Your Premises?
Whether you need a one-off PAT test or an ongoing compliance programme, our team is ready to help — now powered by Patly for a better experience.
